HR HEINRICH RAXWELL

HEINRICH RAXWELL

Full Stack Developer & Creative Technologist

EXPLORE MY PORTFOLIO

ENGINEER • INDONESIA
Heinrich Raxwell — Developer & Designer

I AM PASSIONATE ABOUT CREATING DISTINCTIVE DIGITAL PLATFORMS THAT STAND OUT FROM THE CROWD.

Monochrome Starry Night Castle Background
Heinrich Raxwell - Ascendance & Digital Craft

TURNING VISIONARY IDEAS INTO FAST, DISTINCTIVE DIGITAL EXPERIENCES

BASED IN INDONESIA • WORLDWIDE
DISCIPLINE & CRAFT
FULL STACK • POSTGRESQL • REACT • SPK SYSTEMS

I SPECIALIZE IN BUILDING BESPOKE DIGITAL PRODUCTS WHERE PURPOSEFUL EDITORIAL DESIGN MEETS ROBUST ENGINEERING. CREATING EXPERIENCES WITH INTENTIONAL MOTION, SYSTEMATIC RIGOR, AND MEASURABLE IMPACT.

BACKGROUND & VISION

SCROLL TO EXPAND

ABOUT

ME

SELF-DIRECTED LEARNING
FOUNDATION & JOURNEY

WHERE
I'VE BEEN

My professional journey through different roles and environments.

2025 — PRESENT
2025 — PRESENT (CURRENT) Kemenhub RI KEMENTERIAN PERHUBUNGAN — DJKA digitak PT Metanouva Informatika

HELPDESK SYSTEM &
TECHNICAL OPERATIONS

Bertanggung jawab penuh atas operasional dukungan sistem (Helpdesk L1/L2) dan pemantauan infrastruktur digital Direktorat Jenderal Perkeretaapian (DJKA Kemenhub) di bawah PT Metanouva Informatika.

01. Menerima laporan permasalahan pengguna (issuer/ASN) dan pencatatan tiket resmi.
02. Memvalidasi & konfirmasi kelengkapan issue (NIP, menu/fitur, kronologi skenario, link drive bukti).
03. Membuat tiket terstruktur, kategorisasi tipe (Incident, Bug, Request), dan prioritas tiket.
04. Melakukan troubleshooting awal & simulasi reproduksi issue di lingkungan sistem.
05. Memberikan solusi langkah perbaikan awal jika kendala operasional dapat ditangani.
06. Melakukan eskalasi teknis ke tim Level 2 (L2) & developer beserta analisis RCA.
07. Monitoring progress berkala tiket hingga verifikasi user confirmation dan status closed.
08. Penyusunan Laporan Bulanan (Monthly SLA & Aging Bucket) evaluasi stabilitas sistem.
PLATFORMS DIKELOLA: Portal DJKA Talent Pool DJKA SiRupat DJKA Monitoring PM2 & Uptime Kuma
2021 — 2026
2021 — PRESENT Universitas Pamulang ACADEMIA & COMPUTING FOUNDATIONS

INFORMATICS
ENGINEERING

Undergraduate in Informatics Engineering at Universitas Pamulang (Semester 7, GPA 3.54). Rigorous foundation in relational database architecture (PostgreSQL 16), decision support algorithms (Profile Matching GAP), and network engineering.

S1 UNIVERSITAS PAMULANG
Teknik Informatika (Sem 7, IPK 3.54) • Skripsi SPK Profile Matching & Database Systems
SMK TKJ (2021 — 2023)
Computer & Network Engineering • Linux/Windows server administration & topology
PKM INITIATIVE (2025)
Digital Library Management System at SMP & SMK Islamiyah Sarua

SERVICES & EXPERTISE

ENGINEERING HIGH-PERFORMANCE DIGITAL SYSTEMS, DATA ARCHITECTURES, AND MODERN WEB PLATFORMS TAILORED TO MISSION-CRITICAL STANDARDS.

1 ENTERPRISE WEB & FRONTEND ARCHITECTURE

Developing responsive, scalable web applications using React, TypeScript, and modern modular architecture. Engineered with micro-frontend integration, accessible design systems, and fluid hardware-accelerated interactions.

DELIVERABLES: RESPONSIVE APPS, MICRO-FRONTENDS, REACT/TYPESCRIPT, TAILWIND DESIGN TOKENS
2 DATABASE SYSTEMS & DECISION ALGORITHMS (SPK)

Designing relational data architectures with PostgreSQL 16, relational data modeling, indexing, and mathematical decision-support algorithms such as Profile Matching (GAP Analysis) for objective merit-based evaluations.

DELIVERABLES: POSTGRESQL 16 SCHEMAS, PROFILE MATCHING GAP ALGORITHM, QUERY OPTIMIZATION
3 RESTFUL API & SECURE BACKEND INTEGRATION

Building resilient REST APIs with Node.js and Express. Implementing multi-role RBAC, state machine lifecycles, audit logging, and certified digital signature (TTE BSrE BSSN) workflows for enterprise compliance.

DELIVERABLES: RESTFUL API ENDPOINTS, RBAC AUTHENTICATION, BSRE TTE INTEGRATION, AUDIT LOGS
4 TECHNICAL OPERATIONS, QA & SYSTEM MONITORING

Ensuring infrastructure reliability and mission-critical uptime. Performing functional UAT test suites, real-time server health monitoring (PM2, Uptime Kuma, Digimonit), and large-scale operational data cleansing.

DELIVERABLES: UAT FUNCTIONAL TEST SUITES, PM2 & UPTIME KUMA TELEMETRY, DATA CLEANSING
CATEGORY
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